The Wisconsin Department of Transportation (WisDOT) is responsible for maintaining and improving the state's transportation infrastructure. If you have a concern or complaint about Wisconsin's roads, highways, or other transportation-related issues, you can file a complaint with WisDOT.
Here's a step-by-step guide on how to file a complaint:
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Identify the Issue:
- Clearly define the problem, such as potholes, poor road conditions, traffic signals, or signage.
- Gather specific details like the location, date, and time of the issue.
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Gather Evidence:
- If possible, take photos or videos of the issue.
- Note any specific details like license plate numbers or vehicle descriptions.
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File Your Complaint:
- Online: Visit the WisDOT website and look for the "Contact Us" or "Report a Problem" section. You can usually submit a complaint online.
- By Mail: Write a letter to the WisDOT district office responsible for the area where the issue occurred. Include your name, address, phone number, and email address.
- By Phone: Call the WisDOT customer service number and explain your issue to a representative.
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Provide Detailed Information:
- Clearly describe the problem, including the location, date, and time.
- Provide any relevant information, such as photos, videos, or witness statements.
- Be specific and concise in your complaint.
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Follow Up:
- If you haven't received a response within a reasonable time, follow up with WisDOT.
- You may need to provide additional information or documentation.
What Happens After You File a Complaint?
Once WisDOT receives your complaint, they will review it and investigate the issue. Depending on the severity of the problem, they may take immediate action or schedule repairs for a future date.
By filing a complaint with WisDOT, you can help improve Wisconsin's transportation infrastructure and make the roads safer for everyone.
Attorney Nathan DeLadurantey offers free consultations to explain your legal rights in Wisconsin. Free consultations can be scheduled online.
