If you've recently purchased a used vehicle in Wisconsin and believe you've been the victim of a fraudulent or deceptive sale, you may be able to file a complaint with the Wisconsin Department of Transportation (DOT).

Understanding Your Rights

Wisconsin law provides specific protections for used car buyers. These protections include:

• Lemon Law: While primarily for new cars, there are other laws that regulated used car sales. 
• Deceptive Trade Practices Act: This law prohibits deceptive advertising, false claims, and other unfair business practices.

Steps to File a Complaint

1. Gather Your Documentation:

   • Purchase Contract: This document outlines the terms of the sale, including any warranties or guarantees.
   • Repair Records: Any receipts or invoices for repairs related to the vehicle's defects.
   • Correspondence with the Dealer: Emails, letters, or other communication with the dealership.
   • Photos of the Vehicle: Pictures of any damage or defects.

2. Contact the Dealer:

   • Before filing a formal complaint, it's often a good idea to try to resolve the issue directly with the dealership.
   • Clearly communicate the problem and request a solution, such as a refund or repair.

3. File a Complaint with the Wisconsin DOT:

   • While the DOT primarily regulates motor carriers and commercial vehicles, they may be able to assist with consumer complaints, especially if the dealership is licensed by the state.
   • You can file a complaint online or by mail.
   • Be sure to provide as much detail as possible, including the dealership's name, address, and contact information.

4. Consider Legal Action:

   • If you're unable to resolve the issue with the dealer or the DOT, you may want to consult with an attorney.
   • An attorney can advise you on your legal options, such as filing a lawsuit in small claims court or a regular civil court.

Additional Tips

• Know Your Rights: Familiarize yourself with Wisconsin's consumer protection laws and regulations.
• Document Everything: Keep a detailed record of all communications and transactions related to the vehicle.
• Act Promptly: The sooner you take action, the better your chances of resolving the issue.

By following these steps and seeking legal advice if necessary, you can protect your rights as a consumer and hold dealerships accountable for fraudulent or deceptive practices.

Attorney Nathan DeLadurantey offers free consultations to explain your legal rights in Wisconsin. Free consultations can be scheduled online.