Dealership fraud, unfortunately, can happen to anyone. If you believe you've been a victim of dealership fraud in Wisconsin, here's a guide to help you navigate the situation:
1. Document Everything:
- Purchase Contract: Keep a copy of your original purchase agreement, including all terms and conditions.
- Repair Records: Maintain records of any repairs or maintenance done on the vehicle, especially those related to the fraudulent issue.
- Correspondence: Save all emails, letters, and text messages with the dealership.
- Photos: Take pictures of any damage, odometer discrepancies, or other evidence of fraud.
2. Contact the Dealership:
- Communicate Clearly: Clearly state the issue and request a resolution.
- Document the Conversation: Keep a record of the conversation, including the names of the people you spoke to and the date and time of the conversation.
- Send a Formal Letter: Follow up with a formal letter outlining the problem and your desired resolution.
3. File a Complaint with the Wisconsin Department of Transportation (DOT):
- Online Complaint: Visit the Wisconsin DOT website and file a complaint online.
- Mail-in Complaint: Mail your complaint to the appropriate address (or submit online).
- Provide Detailed Information: Include all relevant information, such as the dealership's name, address, and contact information, as well as a detailed description of the fraudulent activity.
4. Consult with an Attorney:
- Legal Expertise: An attorney can assess your situation and advise you on the best course of action.
- Potential Legal Recourse: They can help you explore legal options, such as filing a lawsuit or a complaint with the Better Business Bureau.
5. Report to the Attorney General's Office:
- Consumer Protection: The Wisconsin Attorney General's Office can investigate consumer complaints and take legal action against fraudulent businesses.
- Online Complaint: Visit the Attorney General's website to file a complaint.
Additional Tips:
- Be Aware of Common Scams: Stay informed about common dealership scams, such as odometer fraud, false advertising, and bait-and-switch tactics.
- Do Your Research: Before purchasing a vehicle, research the dealership's reputation and read online reviews.
- Get a Vehicle History Report: A vehicle history report can provide valuable information about the vehicle's past, including accidents and odometer readings.
- Consider a Pre-Purchase Inspection: Have a trusted mechanic inspect the vehicle before purchasing it.
By taking these steps and seeking legal advice, you can protect your rights and hold fraudulent dealerships accountable.
Attorney Nathan DeLadurantey offers free consultations to explain your legal rights in Wisconsin. Free consultations can be scheduled online.